At 98game, your personal data is treated with the same level of care we apply to platform security and fair gaming. This Privacy Policy explains exactly what information 98game collects from Pakistani players, how it is used, how long it is retained, and what rights you hold over your own data.
Six core data-protection commitments that 98game makes to every player on the platform.
All data transmitted between your device and the 98game platform is encrypted using 256-bit SSL — the same standard used by Pakistan's top banks. Your personal details, payment information, and login credentials are never sent in plaintext.
98game does not sell, rent, or trade your personal data to advertisers or marketing companies. Data shared with third parties is limited strictly to what is necessary for payment processing, identity verification, and regulatory compliance.
98game collects only the personal data that is genuinely necessary to operate your account, verify your identity, process transactions, and comply with applicable regulations. No data is collected speculatively or beyond operational need.
You have the right to access, correct, and in certain circumstances request deletion of the personal data 98game holds about you. Requests are handled by our support team and actioned within the timeframes described in this policy.
Financial transaction data processed through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK is handled by certified payment processors. 98game does not store full card or mobile wallet credentials on its own servers.
When 98game updates this Privacy Policy in a material way, active players are notified by email or in-platform notification before the changes take effect. The revision date at the top of this page is always kept current.
This Privacy Policy is issued by 98game ("we", "us", "our", "the Platform"), the operator of the online gaming website located at 98game.bio. 98game provides cricket betting, live casino, slot games, bingo, and related online gaming services to registered players, with a primary focus on serving the Pakistani market in English.
For the purposes of this Privacy Policy, 98game acts as the data controller in respect of the personal data collected from users of the 98game.bio website and all associated services. Any questions regarding the handling of your personal data may be directed to our support team at the contact details provided in Section 13 of this policy.
// SCOPE: This Privacy Policy applies to all personal data collected through the 98game website, mobile-optimised site, and any communications you have with 98game support staff — regardless of whether you are a registered player or a visitor browsing the platform without an account.
98game collects personal data through several channels: directly from you when you register an account, make a deposit, contact support, or use platform features; automatically through your interaction with the website; and from third-party identity and payment verification providers during the KYC process.
The categories of personal data 98game may collect and hold about you include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, photograph | Registration form, KYC submission |
| Contact Data | Pakistani mobile number, email address, city of residence | Registration form, support interactions |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details, transaction history | Deposits, withdrawals, payment processors |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatic collection via website interaction |
| Behavioural Data | Games played, bets placed, wagering patterns, login frequency | Platform activity tracking |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Support interactions |
98game does not collect sensitive personal data beyond what is strictly necessary for identity verification and fraud prevention purposes. We do not collect biometric data, medical records, or political affiliation information.
98game uses the personal data collected from Pakistani players for the following specific purposes:
// YOUR CHOICE: Marketing communications from 98game are opt-in only. If you registered before this policy was published and no longer wish to receive promotional emails or SMS messages, contact the 98game support team at any time and we will update your preferences immediately.
98game processes your personal data on the following legal grounds depending on the activity in question:
// NOTE: Where 98game relies on legitimate interests as the basis for processing, we conduct a balancing assessment to ensure that our interests do not override your rights and freedoms. You may request details of any such assessment by contacting the support team.
98game does not sell your personal data. We may share your data with carefully selected third parties only where necessary and only for the specific purposes outlined in this policy. The categories of third parties with whom 98game may share your data include:
All third parties with whom 98game shares personal data are required to implement appropriate technical and organisational security measures and to use your data only for the purposes for which it was shared with them.
98game uses cookies and similar tracking technologies on its website to ensure the platform functions correctly, to remember your preferences, and — with your consent — to analyse how the platform is used so we can improve it over time.
The types of cookies used on the 98game platform include:
You can manage your cookie preferences at any time through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of certain 98game features, including the ability to maintain an active login session.
// IMPORTANT: 98game does not use third-party advertising cookies or cross-site tracking pixels that would share your browsing behaviour with external advertising networks.
98game retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML and regulatory compliance |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| KYC Documents | 5 years after account closure | Anti-money laundering legislation |
| Support Communications | 3 years from date of communication | Dispute resolution and service improvement |
| Technical / Log Data | 12 months from collection | Security monitoring and fraud detection |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent for regulatory purposes |
At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
As a 98game player, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact the 98game support team via live chat or at the email address in Section 13.
// RESPONSE TIMES: 98game aims to acknowledge all data rights requests within 72 hours and to provide a full substantive response within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you in advance.
98game implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 98game will notify you without undue delay and will take all reasonable steps to mitigate the impact of the breach.
// YOUR RESPONSIBILITY: While 98game takes extensive measures to protect your data, you also play an important role in account security. Use a strong, unique password for your 98game account, enable 2FA, and never share your login credentials with anyone. If you suspect your account has been compromised, contact 98game support immediately via live chat.
The 98game platform is strictly intended for adults aged 21 and above. 98game does not knowingly collect personal data from individuals under the age of 21 and takes active steps — including CNIC-based age verification — to prevent underage access.
If 98game becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately, the associated account will be closed, and any funds held within it will be dealt with in accordance with our Terms and Conditions. If you believe that a minor has registered on the 98game platform, please contact us immediately so we can investigate and act without delay.
The 98game website does not contain links to external third-party websites. All navigation within the 98game platform remains within the 98game.bio domain. In the event that any third-party service provider interface is accessed through the platform — for example, a payment gateway — that provider's own privacy policy will govern the handling of any data you provide directly to them.
98game is not responsible for the privacy practices of third-party service providers accessed in connection with payment processing or identity verification. We encourage you to review the privacy policies of any third-party payment platform you use in connection with your 98game account.
98game reviews and updates this Privacy Policy periodically to reflect changes in platform operations, applicable regulations, or data protection best practice. When material changes are made, 98game will update the "Last Updated" date at the top of this page and, where the changes are significant, will notify active players by email or in-platform notification prior to the changes taking effect.
Your continued use of the 98game platform following publication of a revised Privacy Policy constitutes your acknowledgement of the updated policy. If you do not agree with any changes to this policy, you should cease using the platform and may request account closure through the 98game support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 98game holds about you, please contact our support team through any of the following channels:
When submitting a data rights request by email, please include: your full name as registered on your 98game account, your registered email address or mobile number, the nature of your request, and any relevant reference numbers. This helps our team locate your account record and respond accurately and efficiently.
// DATA RIGHTS REQUESTS: All data rights requests are handled confidentially by the 98game compliance team. We will never share the contents of a data rights request with third parties except where required to do so by law.
Now that you understand how 98game protects your privacy, join thousands of Pakistani players enjoying cricket betting, live casino, and 500+ slot titles — all with PKR support and 24/7 customer service. Strictly 21+ only.
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