// RESPONSIBLE_GAMING.POLICY

Play Smart.
Stay in Control at 98game.

98game is Pakistan's most trusted online gaming platform — and we take responsible gaming seriously. Our commitment goes beyond compliance: we provide real tools, real limits, and real support to every Pakistani player on our platform.

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AGE REQUIREMENT
21+ Only
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SELF-EXCLUSION
Instant & Permanent
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SUPPORT
24/7 Live Chat

// PLAYER_PROTECTION_STATUS

Deposit Limit ControlsACTIVE
Session Time AlertsACTIVE
Age Verification (CNIC)ACTIVE
Self-Exclusion ToolACTIVE
Reality Check RemindersACTIVE

// ALL SYSTEMS OPERATIONAL — All responsible gaming controls are live and available in your 98game account settings at all times.

21+

Strictly 21+ — No Exceptions at 98game

98game enforces a strict minimum age of 21 years for all players in Pakistan. Every new account registration requires CNIC-based identity verification to confirm both your identity and your age before any deposits, games, or withdrawals are permitted. We have zero tolerance for underage gaming. If you suspect a minor is attempting to access 98game, please contact our 24/7 support team immediately via live chat.

// PARENTS & GUARDIANS: If you share a device with younger family members in your household in Karachi, Lahore, Islamabad, or anywhere across Pakistan — enable device-level parental controls and never save your 98game login credentials in a shared browser. Your account is your responsibility.

Your Responsible Gaming Toolkit

98game gives every Pakistani player a full suite of responsible gaming tools — all accessible directly from your account dashboard, active immediately, no waiting period required.

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Deposit Limits

Set a daily, weekly, or monthly PKR deposit cap on your 98game account. Once you set a limit, it activates immediately. Reducing a limit takes effect straight away; increasing a limit requires a 7-day cooling-off period to protect you from impulse decisions.

DEPOSIT_CONTROL
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Session Time Limits

Set a maximum gaming session duration — from 30 minutes to 8 hours. When your session limit is reached, 98game will display a clear notification and log you out automatically. You can also enable reality check pop-ups every 30 or 60 minutes during play.

SESSION_CONTROL
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Self-Exclusion

If you feel gaming is no longer fun or is causing stress, activate self-exclusion instantly. Choose a fixed period — 1 week, 1 month, 6 months, 1 year — or request permanent exclusion. During exclusion, your account is fully locked and all marketing communications are stopped.

SELF_EXCLUSION
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Cooling-Off Period

Need a short break without full exclusion? A cooling-off period lets you pause your 98game account for 24 hours, 48 hours, or up to 30 days. During a cooling-off period you cannot log in, deposit, or place bets — but your account remains open for when you return.

COOLING_OFF
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Activity & Loss Statements

View a full breakdown of your gaming activity — deposits, withdrawals, bets placed, games played, wins and losses — for any date range you choose. Keeping track of real numbers is one of the most effective responsible gaming habits you can build.

ACTIVITY_LOG
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24/7 Support Access

The 98game support team is available around the clock via live chat — not just for technical issues, but for responsible gaming conversations too. If you need to discuss your gaming habits, set restrictions, or request account closure, our team responds in under 3 minutes on average.

SUPPORT_ALWAYS_ON

Understanding Your Deposit & Loss Limits

At 98game, we believe responsible gaming starts with clear financial boundaries. Setting deposit and loss limits before you start playing is one of the most practical steps any player in Pakistan can take. Here is how our limit system works:

Limit Type Period Status
Daily Deposit Cap 24 hours (rolling) AVAILABLE
Weekly Deposit Cap 7 days (Mon–Sun) AVAILABLE
Monthly Deposit Cap Calendar month AVAILABLE
Daily Loss Limit 24 hours (rolling) AVAILABLE
Weekly Loss Limit 7 days (Mon–Sun) AVAILABLE
Session Wager Limit Per login session AVAILABLE

// IMPORTANT: All limit reductions apply immediately. Limit increases require a mandatory 7-day review period. This delay is intentional — it protects you from impulsive decisions made during a losing streak. 98game will never pressure you to increase your limits.

How to Activate Self-Exclusion on 98game

01
Log In to Your 98game Account

Visit 98game.bio and log in using your registered Pakistani mobile number and password. If you have forgotten your credentials, use the account recovery option or contact live chat immediately.

02
Navigate to Responsible Gaming Settings

Go to your Account Dashboard and select "Responsible Gaming" from the account settings menu. All available tools — deposit limits, session limits, cooling-off, and self-exclusion — are listed here.

03
Select Self-Exclusion & Choose Your Period

Select "Self-Exclusion" and choose your preferred duration: 1 week, 1 month, 6 months, 1 year, or permanent. Read the confirmation notice carefully — this action is immediate and cannot be reversed during the exclusion period.

04
Confirm & Receive Confirmation Email

Confirm your selection. Your account will be locked instantly and you will receive a confirmation at your registered email address. All bonus offers and marketing messages will be suppressed for the full exclusion period.

05
Need Help? Contact 24/7 Support

If you experience difficulty activating self-exclusion through the dashboard, or if you need it applied urgently, contact the 98game support team via live chat. Our agents will action your request immediately — at any hour.

Warning Signs of Problem Gambling

Responsible gaming means being honest with yourself. 98game encourages all Pakistani players to periodically reflect on their gaming habits. Recognising early warning signs is the most powerful step towards maintaining control. If several of the following apply to you, it may be worth speaking to our support team or consulting a professional counselling service.

// REMEMBER: Online gaming at 98game is intended to be entertainment — a leisure activity like watching PSL cricket or playing a mobile game with friends. The moment it stops feeling like entertainment, it is time to use your responsible gaming tools or take a break.

// GOOD NEWS: Recognising a problem early means you are already ahead. 98game's self-exclusion and support tools are available 24/7 — use them without hesitation. There is no shame in taking a break.

Placing additional bets specifically to recover money lost in a previous session is one of the clearest signs of problem gambling. At 98game, if you notice yourself topping up your JazzCash or EasyPaisa wallet immediately after a losing streak with the explicit intention of "winning it back", pause and activate a cooling-off period through your account settings.

If you are depositing money earmarked for household expenses — rent in Karachi, school fees in Lahore, monthly groceries — you have moved beyond recreational gaming into financially harmful territory. Set a strict monthly PKR deposit cap that reflects only genuine leisure spending money, never essential funds.

Concealing the amount of time or money you spend on 98game from family or friends is a warning sign. Healthy recreational gaming does not require secrecy. If you find yourself deleting transaction history from your phone or being evasive when family members ask about your screen time, it is worth taking an honest look at your habits.

Using 98game to cope with stress, anxiety, boredom, depression, or personal problems — rather than as a form of entertainment — is a significant warning sign. Online gaming should never be a primary mechanism for managing emotional distress. If this pattern resonates with you, please speak to a trusted person or a professional counsellor.

If you repeatedly tell yourself "just one more bet" or "just another 15 minutes" and consistently exceed your own informal time and money limits, this pattern of losing control over gaming behaviour warrants immediate attention. Use 98game's session time limit tool to enforce hard stops automatically — do not rely solely on willpower.

When gaming at 98game begins to interfere with professional responsibilities, university commitments, or quality time with family, it has crossed the line from recreation to disruption. Online gaming should fit comfortably around your life — not the other way around. If this balance has shifted, activate a self-exclusion period and reassess.

Quick Self-Assessment

Answer these questions honestly. If you find yourself responding "yes" to three or more, we strongly encourage you to use 98game's responsible gaming tools or contact our support team.

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Q01

Have you ever spent more money on 98game than you originally planned in a single session?

Q02

Have you borrowed money or used funds from essential expenses (rent, groceries, bills) to fund your gaming?

Q03

Do you feel irritable, restless, or anxious when you are not able to access 98game or place a bet?

Q04

Have you tried to cut down your gaming time but found it difficult or impossible to stick to your own limits?

Q05

Have you lied to family members or close friends about how much time or money you spend on online gaming?

Q06

Do you find yourself thinking about gaming during work, class, or family time — planning your next session in your head?

Q07

After losing a significant amount, do you typically return to the platform soon after in an attempt to recover those losses?

Q08

Has your gaming activity ever negatively impacted your work performance, academic results, or personal relationships?

// IF YOU ANSWERED YES TO 3 OR MORE: Please reach out to the 98game support team via live chat right now — or activate a self-exclusion period directly from your account dashboard. You can also speak confidentially to the 98game responsible gaming team at [email protected]. We are here to help, not to judge.

98game's Responsible Gaming Commitments

Responsible gaming at 98game is not a checkbox — it is a core operational commitment backed by real platform features, trained support staff, and ongoing monitoring.

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Staff Training & Awareness

Every member of the 98game customer support team is trained to identify and respond to signs of problem gambling behaviour. When support agents observe patterns of concern — such as repeated rapid deposits, distressed language in chat, or requests related to chasing losses — they are empowered to proactively share responsible gaming resources and escalate where appropriate.

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Behavioural Monitoring

98game's platform monitors player behaviour patterns in real time. Accounts that display indicators of at-risk gambling — such as dramatically increased deposit frequency, late-night session clustering, or rapid loss-chasing patterns — are flagged for a responsible gaming review. Players may receive an in-platform notification or a proactive message from the support team when this occurs.

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No Targeting of Vulnerable Players

98game's marketing and promotional activities are never directed at players who have requested self-exclusion, who are under a cooling-off period, or who have been identified as potentially vulnerable. Players who are self-excluded are automatically removed from all bonus communications, re-engagement campaigns, and promotional SMS messages for the full duration of their exclusion.

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Transparent Terms & Conditions

All bonus terms, wagering requirements, and withdrawal conditions on the 98game platform are written in plain, clear English — not hidden behind dense legal language. We believe Pakistani players deserve to understand exactly what they are agreeing to before they claim any promotion. If something is unclear, the 98game support team is available 24/7 to explain.

Play at 98game — With Full Control in Your Hands

98game is built for Pakistani players who want great cricket betting, live casino, and slots — with the confidence that every responsible gaming tool they need is just a tap away. Strictly 21+ only. Play responsibly.

// SUPPORTED_PAYMENT_METHODS

JazzCash EasyPaisa Raast 1LINK HBL UBL Meezan Bank Cash OTC